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Return Policy

Items can be returned within 365 days in unused condition with all packaging for a full refund.

To return a shipped order, please email beforehand to confirm the return. Customer is responsible for return shipping.

Cancelled or returned online orders over $500 are subject to a 3% restocking fee, including bicycles. Payment can be transferred to a different bicycle or product at no charge.

Bicycles cannot be returned once they've left the store. Please ensure the fit and style is correct before leaving the store.