Return Policy effective Jan. 8/22
Sale items are final sale.
Items can be returned within 60 days in unused condition with all packaging for a full refund.
Electronics can be returned within 30 days unopened with all packaging for a full refund.
To return a shipped order, please email firstname.lastname@example.org beforehand to confirm the return. Customer is responsible for return shipping. Items must be postmarked before 60 days for a refund.
Cancelled or returned online orders over $500 are subject to a 3% restocking fee, including bicycles. Payment can be transferred to a different bicycle or product at no charge.
International orders are final sale.
Bicycles cannot be returned once they've left the store. Please ensure the fit and style is correct before leaving the store.