Return Policy effective Jan. 8/22
Items can be returned within 60 days in unused condition with all packaging for a full refund.
Electronics can be returned within 30 days unopened with all packaging for a full refund.
To return a shipped order, please email orders@fullcycle.ca beforehand to confirm the return. Customer is responsible for return shipping. Items must be postmarked before 60 days for a refund.
Cancelled or returned online orders over $500 are subject to a 3% restocking fee, including bicycles. Payment can be transferred to a different bicycle or product at no charge.
Bicycles cannot be returned once they've left the store. Please ensure the fit and style is correct before leaving the store.