In-Store bicycle shopping will not be possible throughout the next phase of non-essential business closures. We are allowed to operate as a bicycle repair facility and can offer pickup of online purchase (curbside when possible). We can have 1 customer in the store at a time and are unable to offer test rides, so the in-store bike purchasing experience will not quite be what it normally is.
We are more than happy to discuss over the phone, text, chat, any way you can get a hold of us. We can process orders online and deliver in city for free. If you'd prefer to pickup we can do a pre-arranged curbside pickup. Please understand we are uanble to offer test rides, fittings, or any other service revolving around in person purchasing of a bicycle and accessories.
Our brick-and-mortar locations are strictly for bicycle repair and pickup of goods. If a specific item is requested, we can process the transaction but customers will not be allowed very far into the store. The goal is to limit social contact so please respect this. These are not normal times and this is certainly not going to be business as usual, but we will do what we can within the province's guidelines to make sure people can get to and from where they need to.
Bicycles cannot be returned. You must be positive of the fit before purchasing a bike online. For anyone hoping to try a few bikes or is unsure on fit, the best advice is to wait a few weeks (or who knows how long) until you are able to properly be fitted.